Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to track shipping and pending orders from Microsoft Store. You can use account.microsoft.com to track orders from Microsoft Store.

Learn how to install, reinstall, or activate Microsoft 365 or Office 2024 on a PC or Mac.

Xbox Support ... Xbox Support

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Learn how to redeem Xbox prepaid codes for games, subscriptions, and digital content, and enjoy endless surprises with your Xbox account.

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：