If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Find your notifications. Windows 11 puts notifications in Notification Center—right on the taskbar—where you can get to them instantly. Notifications at a glance. Select the date and time in the taskbar to open the Notification Center.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Check the Xbox services, games, and apps for any service outages.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.