Related topics
Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Reset forgotten password

If you forgot your Microsoft account password, follow these steps.

  1. Select Reset password below.
    Reset password

  2. Enter the email address, phone number, or Skype name you use to sign in then select Next.

  3. We'll ask where you'd like to get your verification code and select Next.

  4. Type the requested information and select Send code.

  5. Type the security code into Verify your identity, then select Next.

  6. Enter and confirm your new password.

    Tip: If the verification code didn’t arrive, read Troubleshooting verification code issues.

Other sign in issues

  • If you need help with your work, school or Entra password, go to Microsoft Online password reset.

  • If you know your password, but want to change or reset it, sign in to Change password.

  • If you get a message from Microsoft that says your account has been blocked or locked, use the Sign-in Helper tool below.

Frequently asked questions

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!