Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To:
Microsoft account dashboard
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To:
Microsoft account dashboard
Avoid and report Microsoft technical support scams
Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...
要求更換 Xbox 控制器 | Xbox Support
要求更換 Xbox 控制器. 如果您的控制器無法正常運作，並且需要更換，請在此頁面底部輸入控制器序號。. 您可以在電池槽內側的條碼下方找到控制器序號。. 注意事項：. 控制器序號長度為 14 個字元，不包含破折號。. 如果您未曾連接您的控制器，或您第一次 ...
Protect yourself from tech support scams - Microsoft Support
The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".
通过 Xbox Game Pass 获取 EA Play 订阅会员资格
如果你是 Xbox Game Pass Ultimate 会员，你将自动在主机上获得 EA Play 订阅会员资格，并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员，则需要关联你的 EA 和 Xbox 帐户，然后确保你的电脑上安装了 EA Desktop ...
购买和付款 | Skype 支持
对于印度客户：如何使用在线钱包付款？. 在线钱包是一种付款方式，你可以使用此付款方式快速方便地购买 Skype 点数和其他 Skype 产品，无需每次购买时提供你的财务信息。. 这是 Skype 点数和套餐的多种支付方法之一。. 若要使用在线钱包，则你的帐单地址必须 ...
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.