注意 Microsoft Authenticator 不 适用于电脑或 Mac，因为出于安全原因，验证器应用是专为智能手机设计的。 了解详细信息。 Microsoft 不再支持超过一年的 Authenticator 版本。 始终使设备保持最新。 中国用户应阅读 如何在中国下载和使用 Microsoft Authenticator。

注意 这些步骤适用于 Windows 程序。 如果应用是从 Microsoft 应用商店安装的，请参阅 修复 Microsoft 应用商店中的应用问题。

When prompted, select Keep games and apps. Note This option will reset the OS and delete all potentially corrupted data without deleting your games or apps. If this works, you should be returned to the Home screen after the console resets, and your console should function correctly now.

Check the Xbox services, games, and apps for any service outages.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to request a refund for a purchase from the Xbox Store.

Learn how to manage the online safety and privacy settings on the Xbox console for you and every member of your family group.

Windows Server 2016 Windows 10, version 1607 Applies to: Windows Server 2016 This security update includes fixes and improvements that are a part of the following update: June 9, 2026—KB5094122 (OS Build 14393.9230) The following is a summary of the issues that this update addresses. The bold text within the brackets indicates the item or area of the change we are documenting. [OLE ...

Open the Xbox app on your mobile device, and then select your console from the list to start a remote play session. From your connected device, press the Xbox button to open the guide, and then go to Profile & system > Power > Restart console.

设置安全密钥作为验证方法 开始之前 在注册安全密钥之前，必须满足以下所有条件： 管理员已启用此功能，供组织内使用。 所用设备运行 Windows 10（2019 年 5 月更新），并使用受支持的浏览器。 具有管理员或组织批准的物理安全密钥。 安全密钥必须同时兼容 FIDO2 和 Microsoft。 如果对安全密钥及其 ...