Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

The most common type is a physical, external keyboard that plugs into your PC. But Windows has a built-in Accessibility tool called the On-Screen Keyboard (OSK) that can be used instead of a physical keyboard. You don’t need a touchscreen to use the OSK.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). You can also play video CDs (VCDs), which are similar to DVDs, although the video quality isn't as high.

View messages grouped by conversation in new Outlook. At the top of the page, select Settings > Mail > Layout. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

The Teams Meeting add-in lets you schedule a Teams meeting from Outlook. The add-in is available for Outlook on Windows, Mac, web, and mobile, and should be automatically installed if you have Microsoft Teams and either Office 2016, Office 2019, or Office 2021 installed on your Windows PC.