If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac. Set up Office apps and email on a mobile device. Small business help and learning. Learn how to download and install apps you need from your Microsoft 365 business subscription.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

If you're looking for Help on specific Excel Add-ins, such as Solver or Inquire, see Help for Excel for Windows add-ins. If you're looking for additional help with Excel add-ins using the COM Add-ins dialog box, see Add or remove add-ins in Excel. Get a Microsoft 365 Add-in for Excel.

Installing Windows 11 on devices that don't meet minimum system requirements. If you changed your hardware in order to upgrade to Windows 11 and the system is not recognizing the change in a timely manner, this article explains how to initiate the assessment manually.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

An app for scanning files, such as Windows Scan, available for free from Microsoft Store. The Windows Scan app can help you scan pictures or documents and save them to your PC as JPEG, bitmap, or PNG files. For more info, see Install and use a scanner in Windows. Get Windows Scan.

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

Install Visio (Visio Plan 2 or Visio Professional) Below we describe how to install the desktop app that is included with Visio Plan 2, and non-subscription versions of Visio Professional or Visio Standard 2021, 2019, or 2016. If you have Visio Plan 1 see the steps under the tab Visio for the web.