Learn how to access your Outlook.com, Hotmail, Live, or MSN email account with your Microsoft Account username and password. Find solutions for common sign-in problems, troubleshooters, and help options.

Learn how to create a USB flash drive or DVD to install or reinstall Windows 11, 10, 8.1, or 7. You'll need a reliable internet connection, a blank storage device, and a product key (if applicable).

Find out how to download and install Microsoft 365 or Office 2019, 2016, or 2013 on your PC or Mac. Follow the steps to sign in, choose your language and bit version, and activate your product.

Learn how to diagnose and fix errors in your Outlook mail profile that might prevent you from logging in to your email. Follow the steps for Outlook 2016 or use the Microsoft Support and Recovery Assistant tool.

Learn how to activate Microsoft 365 or a non-subscription version of Office on your device. Find troubleshooting tips for common activation errors and product keys.

Learn how to find your BitLocker recovery key, a 48-digit number needed to unlock an encrypted drive in Windows. The recovery key can be attached to your Microsoft account, work or school account, printout, or USB flash drive.

Learn how to view and manage the sign-in history of your Microsoft account for the last 30 days. Find out how to change your password, update security settings, and contact support if you need help.

Learn how to download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac. Find out the system requirements, product keys, activation steps, and troubleshooting tips.

Learn how to use Microsoft Defender to check your device for viruses or malware on Windows, Android, or Mac. Find out the signs of infection, the types of scans, and how to run Microsoft Defender Offline for a deeper scan.

Find the POP, IMAP, or SMTP settings for your Outlook.com account to add it to Outlook or another mail app. Learn how to enable POP or IMAP access, troubleshoot connection errors, and get help from Microsoft.