連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

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Learn how to add all your different accounts to the Microsoft Authenticator app.

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

While signing in to your organization's internal web apps or services, you might get an error message that says you are unable to sign in this way. This message means your organization has put a policy in place that prevents your device from accessing your organization's resources.

The default authentication method is to use the free Microsoft Authenticator app. If you have it installed on your mobile device, select Next and follow the prompts to add this account.

Learn how to cancel Xbox subscriptions, manage recurring billing, and stop future charges while retaining benefits until the subscription expires.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...

Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

An authenticator app like Microsoft Authenticator that can provide easier verification, and also allows you to sign in even if the verification device is offline.