If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

You can start a scan for malware any time you like. Note: Microsoft Defender currently offers anti-malware on Windows, Android, and macOS. From the Microsoft Defender dashboard. If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Connect your controller via USB cable. Plug a micro-USB charging cable into the top of the controller and plug the other end into your PC. If you’re using an Xbox Series X|S, Xbox Elite Wireless Controller Series 2, or Xbox Adaptive Controller, connect your controller by using a USB-C cable.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Enforcements. Organizers in an Xbox family group can view their enforcements as well as the enforcements of other members in their group. Members in a family group can only view their own enforcements. Case reviews for enforcements on child accounts must be submitted by an organizer in the same family group. To manage your Xbox family group, visit:

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

Use Game Bar to capture game clips and screenshots on Windows. From the developer (6) – Stay in the know from the creators of your favorite games. Gallery (7) – Your game clips and screenshots will show up here. Looking for Group (8) – Use Looking for Group to find players for your favorite multiplayer games.

Select Install (or depending on your version, Install apps>). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install.) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account. For Microsoft 365 Germany go to portal.office.de/account.