Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device.

The new Outlook for Windows will launch into the first account on your list in Windows Mail. If Outlook can't sign you in automatically, manually type in the account and sign in. Select Import Settings on the dialog that appears to bring over your settings or choose Skip.

Two-step verification begins with an email address (we recommend two different email addresses, the one you normally use, and one as a backup just in case), a phone number, or any authenticator app. When you sign in on a new device or from a new location, we'll send you a security code to enter on the sign-in page.

Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.

Sign in to Outlook on the web with your work or school account. Go to outlook.office.com. If you're not automatically signed in with your work or school account, follow the prompts to enter the email address and password for your work or school account.

If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.

Sign in to a work/school account using a remote computer. Many apps allow you to authenticate by entering a code on another device such as a PC. If you want to sign in on a remote computer to install Authenticator, follow these steps. Note: This feature is usable only by users whose admins have enabled remote sign-in.

Go passwordless in Windows. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts. Learn how to remove passwords from your Microsoft account to increase security.