Phishing and suspicious behavior in Outlook - Microsoft Support
A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...
Applies To:
Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
What happens if there's an unusual sign-in to your account
Microsoft prioritizes account security and works to prevent people from signing in without your permission. When we notice a sign-in attempt from a new location or device, we help protect the account by sending you an email message and an SMS alert. If your phone number or email changes, it's important to promptly update the security contact info on the Security basics page so we can work with ...
Applies To:
Microsoft account dashboard
Open encrypted and protected messages - Microsoft Support
Learn how to identify and open encrypted and protected emails no matter what email client you're using.
Applies To:
Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook 2016 for Mac, Microsoft365.com, Outlook on the web, Outlook.com, Outlook for Mac 2011, Microsoft Office, New Outlook for Windows, Outlook for Android, Outlook for iOS, Outlook Web App
Can I trust email from the Microsoft account team?
If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes. You can check the ...
Block or unblock senders in Outlook - Microsoft Support
You can block messages from specific email addresses or domains from reaching your inbox. When you add an email address or domain to your blocked senders list, Outlook automatically moves messages from that sender to the Junk Email folder. When you block an account in Outlook, it will not appear in Teams people picking and search unless you have interacted with that account in Teams. You can ...
Applies To:
New Outlook for Windows
How to start a scan for viruses or malware in Microsoft Defender
If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.
Applies To:
Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
Change or update email account settings in Outlook for Windows
If you need to update your email account settings or set up your email account in Outlook manually, use the following steps.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Microsoft Office
Help with the Microsoft account recovery form
These steps will help guide you when filling out the account recovery form.
I can't sign in to my Microsoft account - Microsoft Support
Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.
Applies To:
Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Microsoft 365 for home, Microsoft365.com, Outlook.com, GroupMe, Microsoft account dashboard, Microsoft Office, Microsoft Teams, Microsoft Teams personal, Microsoft To Do, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Outlook for Android, Outlook for iOS