The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall. After you purchase software, the download will be shown in your Order history.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Ways to install Windows 11. Windows help & learning. Learn how to change settings to enable Secure Boot if you are not able to upgrade to Windows 11 because your PC is not currently Secure Boot capable.

The enablement package is a great option for installing a scoped feature update like Windows 10, version 22H2 as it enables an update from version 2004, 20H2, 21H1, or 21H2 to version 22H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.