Reset a forgotten Microsoft account password. If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working. 1.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.

Microsoft Authenticator is a mobile app that helps you sign in to all your accounts without using a password. Microsoft Authenticator is not available for PC or Mac as authenticator apps are typically designed for smartphones for security reasons. Learn more.

If your device is managed by an organization, check with your IT department to retrieve the recovery key. If you can’t find the BitLocker recovery key and are unable to undo any changes that caused it to be needed, you’ll have to reset your device using one of the Windows recovery options.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.

View messages grouped by conversation in new Outlook. At the top of the page, select Settings > Mail > Layout. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

Manage email accounts in Outlook.com. Unblock my Outlook.com account. Supported browsers for Outlook on the web and Outlook.com. If you sign in with a work or school account, read How to sign in to Outlook on the web.

Open Microsoft Edge and select Settings and more . Select Favorites . In the Favorites window, select More options , and then select Import favorites. In the Import from menu, choose whether you want to import your favorites from Internet Explorer, Google Chrome, or Mozilla Firefox.