Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text. Only the recipient who has the private key that matches the public key used to encrypt the message can decipher the message for reading.

Change or update your email password in Outlook for Windows. If you intend to change your email password, you must do that with your email provider (e.g., Microsoft 365, Gmail, Yahoo, iCloud, Xfinity, or a corp. Exchange server). Then you will need to update the password in Outlook.

Using the Security info page. If your organization provided you with specific steps about how to turn on and manage your two-factor verification, you should follow those instructions first. Otherwise, you can get to your security verification method settings from the Security info page.

If a check is not visible, Scroll Lock does not appear in the Excel status bar. Simply check the box to have the status appear on the status bar. If Scroll Lock is on, your cursor moves between columns and rows, not cells. Here's how to turn off Scroll Lock.

Get help with Outlook for Windows, the Outlook app, Outlook.com, and more. Find training videos, how-to articles, and Outlook support content.

Sign in to your work or school account using your two-step verification method. The purpose of this article is to walk through a typical sign-in experience. For help with signing in, or to troubleshoot problems, see Having trouble with Two-factor Authentication.

Documents, spreadsheets, PDF files, and other types of files can vary greatly in size. There are several methods you can use to keep the size of your email messages and attachments small when sending these files. For more information specific to reducing picture files, see the section.