If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation. If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

To protect your account, the Outlook.com team won't be able to help if you're having problems signing in. Use the Microsoft account sign-in helper to get back into your account. Get help signing in.

MICROSOFT SOFTWARE LICENSE TERMS. These license terms are an agreement between Microsoft Corporation (or based on where you live, one of its affiliates) and you. Please read them. They apply to the software named above, which includes the media on which you received it, if any. The terms also apply to any Microsoft.

See I forgot the account I use with Office. From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is genuine, see How to tell your software is genuine and How to tell your hardware is genuine.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.