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Learn how to activate Microsoft 365 or a non-subscription version of Office on your device. Find troubleshooting tips for common activation errors and product keys.

Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365

Find out how to download and install Office 2016 on your PC or Mac, or reinstall it if you already have a product key. Learn how to activate Office 2016 and troubleshoot common issues.

Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013

Learn how to download and install Microsoft 365 or Office 2021 on a PC or Mac with a Microsoft account, work or school account. Find tips, troubleshooting, and activation steps for Microsoft 365 or Office products.

Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

Learn how to download and use the Office offline installer to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your PC. Follow the steps for your plan and activate Office after installation.

Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

Learn how to use a USB flash drive or DVD to install or reinstall Windows 7, 8.1, 10, or 11. Find the software download website, product key, and recovery options for your version of Windows.

Learn where to enter your product key for different versions of Office or Microsoft 365, and how to install or reinstall Office after redemption. Find tips for troubleshooting product key issues and contacting support.

Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016, Microsoft 365 for home, Office for business

Learn how to find your BitLocker recovery key, a 48-digit number needed to unlock an encrypted drive in Windows. The recovery key can be attached to your Microsoft account, work or school account, printout, or USB flash drive.

Find solutions to common problems, or get help from a support agent for Microsoft 365, Office, Windows, Xbox, Surface, and more. Sign in to get personalized help and access live chat with a Microsoft specialist.

Find the POP, IMAP, or SMTP settings for your Outlook.com account to add it to Outlook or another mail app. Learn how to enable POP or IMAP access, troubleshoot connection errors, and get help from Microsoft.

Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web, Outlook.com, Outlook Web App for Office 365 operated by 21Vianet, Outlook Web App Light, New Outlook for Windows, Outlook for Android, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019, Outlook Web App

Para obtener soporte técnico en Outlook.com, haga clic aquí o seleccione Ayuda en la barra de menús y escriba la consulta. Si la autoayuda no resuelve el problema, desplácese hacia abajo hasta ¿Necesita más ayuda? y seleccione Sí.. Para ponerte en contacto con nosotros en Outlook.com, tendrás que iniciar sesión.

Applies To: Outlook.com