Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Windows Update in Settings (recommended) If you’re upgrading from Windows 10, we recommend you wait until you're notified through Windows Update that the upgrade is ready for your device. To check if Windows 11 is ready for your device, select Start > Settings > Update & Security > Windows Update > Check for updates.

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

如果你是 Xbox Game Pass Ultimate 会员，你将自动在主机上获得 EA Play 订阅会员资格，并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员，则需要关联你的 EA 和 Xbox 帐户，然后确保你的电脑上安装了 EA Desktop ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Recovery options in Windows. Fresh Start in Windows 10 lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact.

Follow these steps to reset your Microsoft account password. If you know the email address that you used to set up your Microsoft account (which is used to sign in to your Xbox profile), you can reset your password now: Go to Reset your password and enter your email address.

Restore from a system restore point. Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.