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Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To: Microsoft account dashboard
Get help with your Microsoft account - Microsoft Support
Help with BitLocker. Finding product keys for Windows and Office. Other support. Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.
Applies To: Microsoft account dashboard
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
通过 Xbox Game Pass 获取 EA Play 订阅会员资格
如果你是 Xbox Game Pass Ultimate 会员,你将自动在主机上获得 EA Play 订阅会员资格,并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员,则需要关联你的 EA 和 Xbox 帐户,然后确保你的电脑上安装了 EA Desktop ...
如何申请 Xbox 数字产品退款 | Xbox Support
若要申请退款,需要登录用于购买的 Microsoft 帐户,并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品(如光盘游戏和控制器)和其他 Microsoft 产品的详细信息,请参阅 ...
Avoid and report Microsoft technical support scams
Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...
How to use the PC Health Check app - Microsoft Support
How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version. If you don't have PC Health Check installed, you can install it by going to https://aka.ms ...
Xbox 付款错误消息和代码 | Xbox Support
此错误代码可能表示以下情形之一:. 你的银行未授权你的支付选项(例如,你的信用卡已过期、被冻结或者已被拒绝)。. 请联系你的信用卡公司或银行,确保正在使用的支付选项已激活,具有可用资金,且交易并未因为某些原因而受到阻止。. 如果用于为 Xbox ...
Microsoft Support
Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.