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Find help and guidance for your Microsoft account.

Sign in help

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You forgot your username or password, or you signed in with the correct details and see a message that your account is locked... Learn what steps you can take to fix your particular issue.

Troubleshoot sign in issues >

Account basics

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New to Microsoft accounts or need a refresher? Here's a basic guide to Microsoft accounts: what it is, why you need one, and how to create or delete an account if necessary.

About Microsoft accounts >

Keep your account secure

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Learn about keeping your account secure including adding alternate contact methods to help your recover your account if you forget it or you believe it was hacked.

Security best practices >

Stop relying on passwords and discover the benefits of the Authenticator app. The Authenticator app adds an advanced level of verification to help protect your account.

Microsoft Authenticator >

Your Microsoft account profile

Your account dashboard is where you manage your personal information, profiles, family settings, and where you can do things like:

  • Update your photo

  • Change your display name

  • Change your birthdate

  • Renew or cancel a subscription

Microsoft account dashboard >

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See also

Help for your account in Windows

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