Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Get Microsoft 365 support, help, and learning resources. Organize your life, expand your creativity, and protect what’s important with Microsoft 365.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

These are common tricks of scammers. - If you suspect that an email message, or a message in Teams is a scam, the link. Look at the address that pops up when you hover over the link. Ask yourself if that address matches the link that was typed in the message.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

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Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services to supposedly fix device or software problems that don't exist. At best, the scammers are trying to get you to pay them to "fix" a nonexistent problem with your device or software.