If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

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Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

On the View tab, select View settings in new Outlook. Select Accounts > Automatic Replies . Select the Turn on automatic replies toggle. Select Send replies only during a time period, and then enter start and end times. Under Send automatic replies inside your organization, enter the message to send while you're away.

For guidance on how to locate the Apps button to access add-ins while reading or composing a mail item, see Use an add-in in Outlook. In the Apps page, search for the add-in you want from the available list. Alternatively, if you're after a specific add-in, enter its name in the search box.