Set up an authenticator app as a two-step verification method
You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.
Phishing and suspicious behavior in Outlook - Microsoft Support
Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.
Applies To:
Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Reset a forgotten Microsoft account password
How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
Applies To:
Microsoft account dashboard
I can't sign in to my Microsoft account - Microsoft Support
If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.
Applies To:
Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Microsoft 365 for home, Outlook.com, GroupMe, Microsoft account dashboard, Microsoft Teams, Microsoft Teams personal, Microsoft To Do, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Outlook for Android, Outlook for iOS
Xbox Status | Xbox Support
Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.
Request a refund for digital games | Xbox Support
If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.
Download Microsoft Authenticator - Microsoft Support
The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.
Microsoft 365 Customer Service and Support - Microsoft Support
Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.
Applies To:
Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home
Finding your BitLocker recovery key in Windows - Microsoft Support
If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.
Update drivers manually in Windows - Microsoft Support
Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.