A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

兑换数字代码. 所有 Xbox 数字代码长度均为 25 个字符，包括数字和字母，并且采用五组字符（每组包含五个字符）格式 (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)。. 如果你尝试在 Windows 或 Xbox 设备上兑换代码，请确保已正确输入所有 25 位数字。. 若要了解有关 Xbox 礼品卡和代码的 ...

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation. If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing website. Select the headings below for more information. Phishing is a popular form of cybercrime because of how effective it is. Cybercriminals have been successful using emails, text messages, and direct ...

代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意，如果帐户的未结余额或付款选项不再有效，则无法激活或使用代码。. 有关详细信息，请参阅：. 在 Xbox 上查看和管理订阅. 重要 在兑换代码之前，请确保已登录到设备或浏览器上的 ...

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.