Uninstall or remove apps and programs in Windows. Windows 10. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help.

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.

Describes how to obtain the latest version of DirectX to enable games and multimedia applications on your system.

Microsoft is retiring the Windows legacy inbox Troubleshooters, such as Keyboard troubleshooter and Speech troubleshooter, and the Microsoft Support Diagnostic Tool (MSDT) that runs them.

If you’re having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended. Check if your Xbox account is suspended.