Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.

Your shared Friends & Family subscription must be active on August 15, 2023, to be eligible. If you’d like to cancel or change your membership, visit your Microsoft account. We’ll send a personalized code (or more than one code) to your Xbox account on console and the Xbox app on PC.

Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing website. Select the headings below for more information. Phishing is a popular form of cybercrime because of how effective it is. Cybercriminals have been successful using emails, text messages, and direct ...

Members in a family group can only view their own enforcements. Case reviews for enforcements on child accounts must be submitted by an organizer in the same family group. To manage your Xbox family group, visit: Microsoft Family Safety. Note Not all enforcements are eligible for case review.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

为了确保 Xbox Game Pass 订阅服务的定价反映当地市场行情，Xbox Game Pass 订阅卡只能在购买所在的国家或地区兑换，而不能在其他国家或地区兑换。. 如果需要在线购买 Xbox Game Pass 订阅卡，我们强烈建议从所居住的国家或地区购买，以避免出现潜在的问题。. 这包括 ...

You can create a Family Group by adding members to your Family. Notes: If someone is already part of a family group, they must leave or be removed from that group before joining another. They can also create a new Microsoft account to associate with a new family group.