If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If Microsoft products on your macOS device are not working as expected, contact for assistance. Your Microsoft Support agent will guide you through the process of downloading and installing it on your device. Quick Assist for macOS is not available outside of Microsoft Support interactions.

Find your Windows settings in a snap! Select the Start button, then select Settings . From there, browse the categories or use search to find what you're looking for. Windows 11 Windows 10. Tips: Most apps have their own settings. In the app, select Settings to make app-specific changes.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Booting from a USB device doesn’t refresh or reset your Surface. Instead, it lets you start your Surface using Windows or another operating system that’s on your USB device. For info about how to create a bootable USB drive for your Surface, see Creating and using a USB recovery drive for Surface.

If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Add a device to a Windows 10 PC. Windows 10 usually finds devices automatically when you plug them in or turn them on. If it doesn't, follow these steps: Select Start > Settings > Devices > Bluetooth & other devices. Select Add Bluetooth or other device and follow the instructions.

Find out how to choose between the 64-bit or 32-bit version of Office. Get answers to some common questions about 32-bit and 64-bit versions of Windows.

Get Windows updates as soon as they're available for your device. When the latest Windows update is ready for your device, it will be available to download from the Windows Update page in Settings.