If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

You can't open or copy previous versions of files that were created by Windows Backup, but you can restore them. To restore a previous version, select the previous version, and then select. The file or folder replaces the current version on your computer, and the replacement can't be undone.

Open the message that you want to recall. You must double-click to open the message. Selecting the message so it appears in the reading pane won't allow you to recall the message. If you have the Classic Ribbon, from the Message tab, select Actions > Recall This Message.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

In Windows 11, go to Start > Settings > Privacy & security > Inking & typing personalization and switch the Custom inking and typing word list setting to Off. Learn more about the privacy settings for speech, voice activation, inking, and typing in Windows.

Messages received from any email address or domain in your safe senders and recipients list are never sent to your Junk Email folder. IMPORTANT: The server that hosts your mailbox may have junk email filtering settings that block messages before they reach your mailbox.

If your PC is running low on free space, you might not be able to install important Windows updates, and your PC’s performance may be affected. Here are some ways to free up space so you can keep your PC up to date and running smoothly.

Find and open File Explorer in Windows 10 and Windows 11, and customize Quick access by pinning and removing files and folders.

In Outlook, you can create one or more personalized signatures for your email messages. Your signature can include text, links, pictures, and images (such as your handwritten signature or a logo). Start guided support. Or, select a tab option below for the version of Outlook you're using.

Looking for help? For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site. Get help.