Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

We recommend staying signed in to Microsoft 365 or Office so that your apps remain activated. If you sign out, your apps will be deactivated. You can view and print files, but not create or edit files, until you sign back in.

If you sign in to your account while traveling or if you install a new app that signs in with your account, you may get an alert. We just need you to provide a security code so we know it was you, and that your account is safe.

Xbox Support ... Xbox Support

You can use the Settings app to configure and manage Windows Hello. In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut:

使用“共享我的实际姓名”选项，你可以让好友列表中的人知道你的实际姓名并让他们与他们的好友共享该姓名，这样更容易找到 Xbox 上你已经认识的那些人。

Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Troubleshoot slow game or app downloads on Xbox One Account error occurs when signing in to Xbox network

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

You can change your gamerpic any time you want using the Xbox app on mobile. Choose from the Xbox library of gamerpics, or add your own image directly from your mobile device.