Reset a forgotten Microsoft account password
Learn how to recover your Microsoft account password if you know your username but not your password. Follow the steps to verify your identity, get a verification code, and create a new password.
Applies To:
Microsoft account dashboard
Uninstall or remove apps and programs in Windows
Learn different ways to remove apps and programs from your Windows 10 or 11 device. Find tips for troubleshooting, repairing, and protecting your system from malware.
Change or update your email password in Outlook for Windows
Learn how to change or update your email password in Outlook for Windows if you forgot it or need to reset it. Find instructions for Microsoft 365, Outlook.com, and third-party providers.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Microsoft 365 admin, New Outlook for Windows
Find your BitLocker recovery key - Microsoft Support
Learn how to locate your BitLocker recovery key, a 48-digit number needed to unlock an encrypted drive in Windows. See where to find it attached to your Microsoft account, work or school account, printout, or USB flash drive.
Manage your Microsoft 365 subscription or Office product
Learn how to access and manage your Microsoft 365 subscription or Office product from your Microsoft account dashboard. Sign in with your personal or work or school account and follow the steps to install, renew, cancel, or share your subscription.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2024, Word 2024, Outlook 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, Outlook 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Activate Office - Microsoft Support
Learn how to activate Microsoft 365 or a non-subscription version of Office on your device. Find troubleshooting tips for activation errors and product keys.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365
Download Microsoft Authenticator - Microsoft Support
Learn how to install and use Microsoft Authenticator, a mobile app that helps you sign in to your accounts without a password. Find out how to add your accounts, get the app for iOS or Android, and troubleshoot issues.
Contact Us - Microsoft Support
Find solutions to common problems, or get help from a support agent for Microsoft 365, Office, Windows, Xbox, Surface, and more. Sign in to get personalized help and access live chat with a Microsoft specialist.
Keyboard shortcuts in Windows - Microsoft Support
Learn how to use keys or combinations of keys to perform tasks faster in Windows 11 and Windows 10. Find shortcuts for desktop, virtual desktop, Windows key, File Explorer, Settings, command prompt, and more.
Scan a document or picture - Microsoft Support
Learn how to use a scanner and the Windows Scan app to save files to your PC as JPEG, bitmap, or PNG. Find out how to install and use a scanner in Windows 11 or Windows 10.