Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To:
Microsoft account dashboard
Request a refund for digital games | Xbox Support
If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.
Activate Office - Microsoft Support
Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365
Share your Microsoft 365 Family subscription - Microsoft Support
Set up Office apps and email on a mobile device. Learn how to share Microsoft 365 Family subscription benefits with up to five people. Manage invitations, devices, and people you've shared Office with.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Microsoft 365 for home, Office for business, Microsoft account dashboard
My Xbox console won't turn on | Xbox Support
If your Xbox console won't turn on, your power supply may be faulty or improperly connected, or there may be another reason. Try the following solutions.
使用 Microsoft Rewards 赢得积分 | Xbox Support
通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分：. 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。. 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。. 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。. 还 ...
向 Microsoft 帐户兑换礼品卡或代码 - Microsoft 支持
了解如何兑换礼品卡、代码或 Office 产品密钥，以及如何在 Microsoft Store 在线商店、Windows 或 Xbox 上花费余额。.
Applies To:
Microsoft account dashboard
如何申请 Xbox 数字产品退款 | Xbox Support
若要申请退款，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 Microsoft 产品的详细信息，请参阅 ...
Contact - Microsoft Support
Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.
Xbox Support
Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.