Set up an authenticator app as a two-step verification method
You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.
Download Microsoft Authenticator - Microsoft Support
Microsoft Authenticator is a mobile app that helps you sign in to all your accounts without using a password. Microsoft Authenticator is not available for PC or Mac as authenticator apps are typically designed for smartphones for security reasons. Learn more.
Phishing and suspicious behavior in Outlook - Microsoft Support
Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.
Applies To: Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Change your two-step verification method and settings
Using the Security info page. If your organization provided you with specific steps about how to turn on and manage your two-factor verification, you should follow those instructions first. Otherwise, you can get to your security verification method settings from the Security info page.
How to go passwordless with your Microsoft account
If my account doesn’t have a password, how will I sign in? Once you remove your password from your account, you will need to sign in using a passwordless method like the Microsoft Authenticator app, Outlook for Android, Windows Hello, physical security keys, or SMS codes.
Applies To: Microsoft account dashboard
How to add your accounts to Microsoft Authenticator
Add Authenticator as a way to sign in every time. Using a one-time password code increases account security. This is called two-step verification. Add Authenticator as the only way to sign in - just tap an approval on your phone to sign in. This is called going passwordless.
Get help with Outlook.com - Microsoft Support
Fix Outlook.com email sync issues, including sign-in problems. Troubleshoot Outlook.com email issues that trigger a "delivery failed" error. Troubleshoot known issues with shared calendars in Outlook. Reconnect my Outlook 2016 or Outlook 2013 account to Outlook.com.
Applies To: Outlook.com
Getting started with the new Outlook for Windows
If you're using Windows Mail and Calendar and your accounts are supported in new Outlook, you will see a toggle in the upper right of the Mail app in Windows 10 and 11 to Try the new Outlook. This option downloads the new app and switches your preferred email client.
Applies To: New Outlook for Windows
Manage your Microsoft 365 subscription or Office product
For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Microsoft 365 Customer Service and Support
Microsoft 365 Customer Service and Support. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing ...
Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home