If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

We've put together this article to describe fixes for the most common problems. Your Azure Active Directory (Azure AD) organization can turn on two-step verification for your account. When two-step verification is on, your account sign-in requires a combination of the following data: Your user name. Your password.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Your invited SMS user will receive an SMS message from Microsoft that starts the group chat and contains links to join via the app or learn more about Microsoft Teams (free).

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC.

Learn how to start a one-to-one chat with SMS participants and send invites for others to join Microsoft Teams (free), so you can chat with them.

Earn points toward rewards by doing the stuff you do every day. It’s easy and it’s free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you’ve signed up, sign in to your Microsoft account to see your current points.