Office 2021 and Office LTSC for Windows and Mac FAQ
Learn about the features, support, and system requirements of Office 2021 and Office LTSC for Windows and Mac. Compare Office 2021 and Office LTSC with Microsoft 365 subscription plans and Microsoft 365 Apps for enterprise.
Applies To:
Office 2021, Office 2021 for Mac
Download free, pre-built templates - Microsoft Support
Learn how to download and use free, pre-built document templates from Office for Word, Excel and more. Find templates for calendars, business cards, letters, brochures, newsletters, resumes and more.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Excel 2024, Word 2024, PowerPoint 2024, Access 2024, Project Standard 2024, Excel 2021, Word 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Excel 2019, Word 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Excel 2016, Word 2016, PowerPoint 2016, Access 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio 2010, InfoPath 2013
Where to enter your Office product key - Microsoft Support
Learn where to enter your Office product key for different versions and scenarios, such as Microsoft 365, Office 2021, or Workplace Discount Program. Find out what to do if you have problems with your product key or need help with installation.
Applies To:
Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016, Microsoft 365 for home, Office for business
Fix your Outlook email connection by repairing your profile
Learn how to fix errors in your Outlook mail profile that prevent you from connecting to your email. Follow the steps to repair your profile, run Windows Update, or use the Microsoft Support and Recovery Assistant.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business, Microsoft 365 admin
How to start a scan for viruses or malware in Microsoft Defender
Learn how to use Microsoft Defender to check your device for malware on Windows, Android, or Mac. Find out the signs of infection, the types of scans, and how to run Microsoft Defender Offline for a deeper scan.
Applies To:
Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
"Access Denied" or other errors when you access or work with files and ...
Learn how to fix "Access Denied" or other errors when you try to access or work with files and folders in Windows. Follow the steps for your version of Windows and the issue that best describes your situation.
Create installation media for Windows - Microsoft Support
Learn how to create a USB flash drive or DVD to install or reinstall Windows 11, 10, 8.1, or 7. You'll need a reliable internet connection, a blank storage device, and a product key (if applicable).
Avoid and report Microsoft technical support scams
Learn how to identify and avoid fake Microsoft technical support calls or pop-ups that ask for personal information or payment. Find out how to report scams and protect yourself from cybercriminals.
Use the Office offline installer - Microsoft Support
Learn how to download and use the Office offline installer to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your PC. Follow the steps for your plan and activate Office after installation.
Applies To:
Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
如果这是你第一次安装 Microsoft 365，则可能需要先执行一些设置步骤。展开下面的 “了解详细信息”部分。 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转到“登录并安装 Office”的部分。
Applies To:
Office 2019, Office 2016, Office 2016 for Mac, Office 2013