Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...

降级订阅： Game Pass Ultimate 和 Game Pass Premium 可以降级到较低级别的订阅。 降级时，不会立即收费。 你当前的订阅将持续到下一个续订日期，然后变更为新订阅等级，并在该日期收取新订阅费用。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

如果你在尝试购买 Xbox 订阅时遇到问题，你可能已经有一个已暂停的订阅。 如果是这样，必须先支付欠费，然后才能购买另 ...

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

步骤 2：包装和打包 准备一个重型装运箱和气泡膜。 使用气泡膜外包装材料包裹设备并将该设备放置在装运箱内。 确保主机放置妥帖，以减少装运途中可能发生的损坏。 Microsoft 对于任何装运损坏均不承担责任。

Learn how to contact Microsoft Store support to get help for your payment and billing issue.

Redeem at setup If you recently purchased a console that included Xbox games, an Xbox Game Pass, PC Game Pass, or Xbox All Access subscription, use the steps below to find your Digital Direct offers to redeem.

Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow. There are two methods to which you can activate your product: Online via the internet, and by using the Product Activation Portal. Online: When you begin activation, Windows will try to use your internet connection to activate online. If you have ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.