Home users: If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select the Get help button below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.
If you still need help with your purchase, select your region to find the phone number for your country. If your country/region is not listed, see Customer service phone numbers.
Africa
| Country/region | Country/region Code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Egypt | +20 | 2 3539 3333 | Toll Free |
| South Africa | +27 | 0800 16 73 44 | Toll Free |
Asia
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Bangladesh | +880 | 877 857 3235 | Toll |
| Brunei | +673 | 8014475 | Toll |
| Cambodia | +60 | 3 9212 1942 | Toll |
| China | +86 | 400 820 3800 | Toll Free |
| India | +91 | (000) 8000 404 454 | Toll Free |
| Indonesia | +62 | (00) 1 8030167966 | Toll Free |
| Japan | +81 | 0120 54 2244 (Domestic only) | Toll Free |
| Korea | +82 | 080 222 0880 | Toll Free |
| Malaysia | +60 | 3 9212 1942 | Toll Free |
| Philippines | +63 | 1800 1110 2363 | Toll Free |
| Singapore | +65 | 800 1013659 | Toll Free |
| Sri Lanka | +94 | 726 000 010 | Toll |
| Taiwan | +886 | (0)801128000 | Toll Free |
| Thailand | +66 | 1800012705 | Toll Free |
| Vietnam | +84 | 1800400470 | Toll Free |
Australia/Pacific
Tip
If you'd prefer to contact Sales and Customer Support via an online chat session, go to this Microsoft Store page and select the chat pop-up in the lower right corner.
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Australia | +61 | 1800624449 | Toll Free |
| New Zealand | +64 | 0800 800 004 | Toll Free |
Europe
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Albania | +33 | 170 480 541 | Toll |
| Austria | +43 | 0 8000 123 345 | Toll Free |
| Belgium | +32 | (0) 80058121 | Toll Free |
| Bosnia and Herzegovina | +387 | 0800 20 230 | Toll Free |
| Bulgaria | +359 | 0800 15 555 | Toll Free |
| Croatia | +385 | 0800 300 300 | Toll Free |
| Cyprus | +357 | 800 97 478 | Toll Free |
| Czech Republic | +420 | 800 900 775 | Toll Free |
| Denmark | +45 | 80 404 952 | Toll Free |
| Estonia | +372 | 686 8868 | Toll |
| Finland | +358 | (0)800 523 121 | Toll Free |
| France | +33 | (0)8 05 98 00 79 | Toll Free |
| Georgia | +995 | (0)32 297 0124 | Toll |
| Germany | +49 | (0) 800 808 8014 | Toll Free |
| Greece | +30 | 800 331 54116 | Toll Free |
| Hungary | +36 | 80 204 999 | Toll Free |
| Iceland | +354 | 800 8109 | Toll Free |
| Ireland | +353 | 1800 832 352 | Toll Free |
| Italy | +39 | 800089761 | Toll Free |
| Latvia | +371 | 678 52 152 | Toll |
| Lithuania | +370 | 52 051 151 | Toll |
| Luxembourg | +352 | 8002 43 53 | Toll Free |
| Macedonia, FYRO | +389 | 2 3090890 | Toll |
| Malta | +356 | 8006 22 31 | Toll Free |
| Moldova | +40 | (0)21 204 70 40 | Toll |
| Netherlands | +31 | (0) 800 0205934 | Toll Free |
| Norway | +47 | 800 620 02 | Toll Free |
| Poland | +48 | 801 802 000 | Toll Free |
| Portugal | +351 | 800 20 91 75 | Toll Free |
| Romania | +40 | 0800 801 046 | Toll Free |
| Russia | Microsoft has suspended all new sales of products and services in Russia. Learn more | ||
| Serbia | +385 | 800 190 095 | Toll Free |
| Slovakia | +421 | 0800 111 350 | Toll Free |
| Slovenia | +386 | 806 888 64 | Toll |
| Spain | +34 | 800 000 024 | Toll Free |
| Sweden | +46 | (0)8 75 10 980 | Toll Free |
| Switzerland | +41 | 0800 662 006 | Toll Free |
| Turkey | +90 | 0850 390 2777 | Toll |
| Ukraine (Україна) |
+380 | 800 503 405 | Toll free |
| United Kingdom | +44 | (0)800 026 0329 | Toll Free |
Middle East
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Bahrain | +973 | 8001 98 02 | Toll Free |
| Israel | +972 | 1 809 453 214 | Toll Free |
| Jordan | +962 | 877 663 5075 | Toll Free |
| Kuwait | +965 | 22219876 | Toll |
| Lebanon | Lebanon Microsoft Store for consumers closed on October 28, 2021. However, customer support is still available through Microsoft Support and Microsoft products are available through our partners in the region. | ||
| Oman | +968 | 800 77417 | Toll Free |
| Qatar | +974 | 800101716 | Toll Free |
| United Arab Emirates | +971 | 800 020 00132 | Toll Free |
North America/Central America/Caribbean
Tip
Customers in the United States can also contact Sales and Customer Support via an online chat session. Go to the Microsoft Store and select the chat pop-up in the lower right corner.
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Anguilla | +1 | (800) 642 7676 | Toll Free |
| Antigua and Barbuda | +1 | (800) 642 7676 | Toll Free |
| Bahamas | +1 | (800) 642 7676 | Toll Free |
| Barbados | +1 | (800) 642 7676 | Toll Free |
| Belize | +501 | 877 860 4891 | Toll Free |
| Bermuda | +1 | (800) 642 7676 | Toll Free |
| British Virgin Islands | +1 | (800) 642 7676 | Toll Free |
| Canada | +1 | 855 270 0615 | Toll Free |
| Cayman Islands | +1 | (800) 642 7676 | Toll Free |
| Costa Rica | +506 | 800 542 5320 | Toll Free |
| Dominica | +1 | (800) 642 7676 | Toll Free |
| Dominican Republic | +1 | (800) 642 7676 | Toll Free |
| El Salvador | +503 | 800 6676 | Toll Free |
| Grenada | +1 | (800) 642 7676 | Toll Free |
| Guadeloupe | +1 | 305 418 9143 | Toll |
| Guatemala | +502 | 800 300 0069 | Toll Free |
| Haiti | +1 | 305 418 9136 | Toll |
| Honduras | +504 | 800 2791 9298 | Toll Free |
| Jamaica | +1 | (800) 642 7676 | Toll Free |
| Martinique | +596 | 805 51 0105 | Toll Free |
| Mexico | +52 | 800 123 3353 | Toll Free |
| Montserrat | +1 | (800) 642 7676 | Toll Free |
| Nicaragua | +1 | 305 418 9143 | Toll |
| Panama | +507 | 800 051 0398 | Toll Free |
| Puerto Rico | +1 | (800) 642 7676 | Toll Free |
| Saint Kitts and Nevis | +1 | (800) 642 7676 | Toll Free |
| Saint Lucia | +1 | (800) 642 7676 | Toll Free |
| Saint Vincent and the Grenadines | +1 | (800) 642 7676 | Toll Free |
| Trinidad and Tobago | +1 | (800) 642 7676 | Toll Free |
| Turks and Caicos Islands | +1 | (800) 642 7676 | Toll Free |
| U.S. Virgin Islands | +1 | (800) 642 7676 | Toll Free |
| United States | +1 | (800) 642 7676 | Toll Free |
South America
| Country/region | Country/region code | Microsoft Store Sales Support | Toll |
|---|---|---|---|
| Argentina | +54 | 0 800 222 9467 | Toll Free |
| Bolivia | +591 | 800 100 714 | Toll Free |
| Brazil | +55 | 0800 761 7454 | Toll Free |
| Chile | +56 | 800 202 011 | Toll Free |
| Colombia | +1 | 305 418 9143 | Toll |
| Ecuador | +1 | 305 418 9143 | Toll |
| French Guiana | +1 | 305 418 9136 | Toll |
| Guyana | +1 | 305 418 9136 | Toll |
| Paraguay | +595 | 800 542 0049 | Toll Free |
| Peru | +51 | 1 7097831 | Toll |
| Suriname | +1 | 305 418 9136 | Toll |
| Uruguay | +598 | 000 4054 083 | Toll |
| Venezuela | +58 | 0 800 100 4610 | Toll Free |