A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

查找 Xbox 主机 ID 或设备 ID 只能在“设置”中查找主机 ID。主机 ID 不同于主机序列号。

硬件保修 Microsoft 设备或配件附带 Microsoft 提供的有限硬件保修。 条款和条件因国家或地区而异。 保修条款

访问 Microsoft 官方支持网站，获取全球范围内的产品和服务帮助，解决技术问题并提高生产力。

若要获得 Xbox 主机的亲自服务，您可以访问Microsoft授权服务提供商，以获取由受信任的专家使用正版Microsoft更换部件执行的优质服务。