Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Sign-in options Usage Guidelines URL: Privacy Policy URL: ...

使用 Authenticator 作為登入方式 如果您已啟用無密碼、兩步驟或多重驗證，請依照以下步驟登入： 請前往你想登入的網站。 在登入提示輸入你的使用者名稱，然後選擇 「下一頁」。 選擇 「發送通知」。

Learn how the AI-driven Support Virtual Agent works and how it can help answer your Xbox support questions.

Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

如何將新的付款方式加入您的 Microsoft 個人帳戶 要在您的 Microsoft 帳戶中新增新的信用卡、銀行卡或其他付款方式，請遵循以下步驟： 請在下方選擇 「登入 」，前往您 Microsoft 帳號儀表板的 付款選項 頁面。 登入 請選擇 新增 付款方式。 附註: 務必正確輸入所有 ...

Learn how to use the DxDiag.exe tool to collect system information useful for troubleshooting problems with Microsoft Casual Games.

您可以在購物網站上結帳時選擇 [儲存]，將您的轉帳卡或信用卡儲存至 Microsoft Edge。 將您的卡片儲存至目前裝置上的 Microsoft Edge，您日後就能在同一裝置的 Microsoft Edge 瀏覽器中使用相同卡片來結帳。 Microsoft Edge 會自動填入您已儲存的卡片資訊，以加快結帳流程。

Learn how to prevent unauthorized purchases on your Xbox by creating Microsoft accounts for every person who uses that console.