If you don't recognize a charge on your account, click here for guidance on how to investigate it.

Disability answer desk. Accessible help and resources to get your Xbox questions answered.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Keeping Bing as your default search engine provides an enhanced search experience in the new Microsoft Edge , including direct links to Windows apps, relevant suggestions from your organization if you’re signed in with a work or school account, and instant answers to questions about Windows.However, you can change the default search engine to any site that uses OpenSearch technology.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

Note: The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

You can update your billing address online or right from your Xbox One console. Learn how here.

另请参阅. 如果找不到 Microsoft Store，请参阅在 Windows 10 中查找 Microsoft Store 时遇到问题。. 如果在启动 Microsoft Store 时遇到问题，请参阅 Microsoft Store 无法启动。. 如果你可以启动 Microsoft Store，但只是在查找或安装应用时遇到问题，请参阅我无法从 Microsoft Store 找到或安装应用。