If you're looking for product keys for Office, apps, games, and more, see Find your Microsoft downloads and product keys. Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox ...

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Office 2019 or 2016 for PC Office 2016 for Mac Office 2013 for PC. Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

Select Install (or depending on your version, Install apps>). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install.) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account. For Microsoft 365 Germany go to portal.office.de/account.

How to start a scan for viruses or malware in Microsoft Defender. Applies To. Important: The National Public Data breach exposed personal information, including names, addresses, and social security numbers. Learn how to protect yourself and how Microsoft Defender is helping to prevent fraud.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.