How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
如何兌換禮品卡和代碼 | Xbox Support
瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。
兌換禮品卡或代碼到您的 Microsoft 帳戶 - Microsoft 支援服務
如何兌換禮品卡、Xbox 下載代碼或權杖 Microsoft 和 Xbox 禮品卡、下載代碼和令牌的運作方式相同:兌換到您的 Microsoft 帳戶後,您可以在 Microsoft Store 網路商店、Windows 或 Xbox 上花費餘額,並且您可以下載最新的應用程式、遊戲、電影和電視節目。 在大多數國家或地區,您也可以購買 Surface、Xbox 和配件 ...
Applies To:
Microsoft account dashboard
我的数字代码或礼品卡不起作用 | Xbox Support
如果我的代码来自其他区域,该怎么办? 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配,并且你的代码是从你所在地区的零售商处购买的,请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作,请执行以下作:
Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To:
Microsoft account dashboard
訂閱和帳單 | Xbox Support
了解如何管理 Xbox 訂閱及解決帳單問題,獲取詳細資訊以輕鬆處理相關事務。
How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Xbox 付款錯誤訊息和錯誤碼 | Xbox Support - support.xbox.com
在 Xbox 上購物時,收到錯誤訊息或錯誤碼嗎? 了解它們代表的意義。
Xbox subscription cancellations and refunds | Xbox Support
Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.
請與我們連絡 | Xbox Support
需要 Xbox 主機、Xbox 遊戲或 Xbox 網路的協助嗎? 了解如何與我們連絡。