How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
Enforcement strike system FAQ | Xbox Support
Find answers to some of your questions about the Xbox enforcement strike system.
Troubleshoot Microsoft verification code issues
Summary This article provides explanations for why verification codes from Microsoft don't always arrive. It includes a list of the most common causes, and solutions for each one. Microsoft is committed to advancing security standards and as such, we will start phasing out SMS as a method of authentication and account recovery for personal Microsoft accounts. Reasons why verification codes don ...
Applies To:
Microsoft365.com, Microsoft 365 admin, Microsoft 365 Apps for business, Microsoft account dashboard, Microsoft Teams small business
Xbox 360 system update error codes
If your Xbox 360 system update failed, find troubleshooting steps for error codes related to the Xbox console system update.
November 11, 2025—KB5068865 (OS Build 22631.6199)
This cumulative update for Windows 11, version 23H2 (KB5068865), includes the latest security fixes and improvements, along with non-security updates from last month’s optional preview release. To learn more about differences between security updates, optional non-security preview updates, out-of-band (OOB) updates, and continuous innovation, see Windows monthly updates explained. For ...
Gears 5: Easy Anti-Cheat | Xbox Support
Find out how to resolve issues with the Easy Anti-Cheat tool for Gears of War 5.
Can I trust email from the Microsoft account team?
If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes. You can check the ...
保護玩家免受與帳戶相關的攻擊 | Xbox Support
深入了解 Xbox 網路上可能發生與帳戶相關的違規。
Change your screen resolution and layout in Windows
Learn how to improve the clarity of text and images displayed on your screen by changing the screen resolution, scale and layout of your monitor.
Error 0xd05e0115 occurs when you try to download a game or app
Learn how to fix error 0xd05e0115 so you can download your desired game or app.