Learn how to diagnose and fix errors in your Outlook mail profile that might prevent you from receiving email. Follow the steps for Outlook 2016 or use the Microsoft Support and Recovery Assistant tool.

Learn how to access your Outlook.com, Hotmail, Live, or MSN email account with your Microsoft Account username and password. Find solutions for common sign-in problems and get help from the Outlook.com community.

Find out how to download and install Office 2016 on your PC or Mac, or reinstall it if you already have a product key. Learn how to activate Office 2016 and troubleshoot common issues.

Learn how to use a USB flash drive or DVD to install or reinstall Windows 10, 8.1, 7, or 11. Find the software download website, product key, and recovery options.

Learn how to download and install Microsoft 365 or Office 2021 on a PC or Mac with a Microsoft account, work or school account. Find tips, troubleshooting, and activation steps for Microsoft 365 or Office products.

Learn where to enter your Office product key for different versions and scenarios, such as Microsoft 365, Office 2021, or Workplace Discount Program. Find out what to do if you have problems with your product key or need help with installation.

Learn how to download and use the Office offline installer to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your PC. Follow the steps for your plan and activate Office after installation.

Learn how to find and use the POP, IMAP, and SMTP settings for your Outlook.com account. You can also enable POP or IMAP access, troubleshoot connection errors, and get help from the Outlook.com community.

Learn how to switch to the new Outlook for Windows, a preview app with the latest features and design. Find out how to import settings, customize the experience, and get feedback or support.

Learn how to check for and install updates for Windows 10 and Windows 11 automatically or manually. Find answers to common questions and troubleshoot problems with Windows Update.