A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

如果使用你的 Microsoft 帐户余额购买游戏或加载项，则帐户中的资金可能不足以支付商品的总价格。 例如，如果尝试购买的游戏的单价为 9.99 美元，而 Microsoft 帐户余额为 10 美元，则该金额不足以支付税款，因此需要充值才能支付总余额。

Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.

使用Microsoft帐户，你可以参与免费Microsoft奖励计划，并为已经完成的事情（例如在Microsoft商店购物、在必应上搜索）和 18 岁及以上的玩家使用 Xbox 玩游戏，从而获得积分。 Xbox 奖励 计划为你提供更多赚取积分并兑换丰厚奖励的机会。

Microsoft 支持可帮助你处理 Microsoft 产品的问题。 查找有关 Microsoft Copilot、Microsoft 365、Windows 11、Surface 等的操作方法文章、视频和培训。

了解如何在您的行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他優惠碼或優惠。