You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognise.

提示: 若要查看更多订单和过去购买，请选择“ 过去 3 个月内订购 ”下拉列表。 请确保使用购买时所用的帐户进行登录。 如果你从Microsoft Store购买了一个物理商品，而我们将其寄送到你，则可以在 订单历史记录页 检查状态。 如果订单状态 "已发货"，请检查状态下方的 跟踪发货 链接。 待定 订单 ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find everything you need to manage your Microsoft account, Xbox profile, and more.

Keeping your Surface up to date helps it perform at its best. In addition to software updates for Windows, it's also important to install hardware updates—these include drivers and firmware. Each Surface device is eligible to receive new driver and firmware updates until its end-of-servicing date listed in Surface devices driver and firmware lifecycle for Windows-based devices. You can ...

瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.