Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

Microsoft Rewards. 注意 若要完成 Microsoft Rewards 任务，需要拥有有效的 Xbox Game Pass 订阅。. Xbox Game Pass 任务是从 Xbox Game Pass 库玩游戏时赢得积分的绝佳方式：. 可以在主机上的 Xbox Game Pass 下和移动设备上 Xbox 应用中的档案下查找并提交每日、每周和每月任务。. 完成 ...

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Block pop-ups in Microsoft Edge. The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.