Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

You can view and clear your Microsoft Edge browsing history stored on a single device, across all synced devices, and in the cloud. You may choose to clear your browsing history at any time.

Check here for the known game issues that we're currently tracking and find out what you can do about them. Xbox Free Play Days are exclusive to Xbox Game Pass Core and Xbox Game Pass Ultimate subscribers. With Xbox Free Play Days, you can play select, fully featured, hot games for free.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Desktop Themes. A theme is a combination of desktop background pictures, window colors, and sounds. To get a theme, expand one of the categories below, select a link for the theme, and then select Open. This saves the theme to your PC and puts it on your desktop.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

Microsoft Rewards. 注意 若要完成 Microsoft Rewards 任务，需要拥有有效的 Xbox Game Pass 订阅。. Xbox Game Pass 任务是从 Xbox Game Pass 库玩游戏时赢得积分的绝佳方式：. 可以在主机上的 Xbox Game Pass 下和移动设备上 Xbox 应用中的档案下查找并提交每日、每周和每月任务。. 完成 ...

Windows 10 Windows 8.1 Windows 7. You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe) To do this, follow these steps: