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Redeem a gift card or code to your Microsoft account
To redeem a Microsoft gift card, Xbox download code or token, select Redeem code below, sign in, and enter or paste the code or token value. Redeem Code. Tip: If you bought the wrong code, please contact the retailer.
Applies To: Microsoft account dashboard
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Applies To: Outlook.com
PC Game Pass FAQ | Xbox Support
The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at: Xbox app for Windows.
All about Xbox Game Pass Friends & Family | Xbox Support
On your PC, open the Xbox app and sign in with the Xbox account you used for Game Pass Friends & Family. Expand Friends at the bottom of the screen. Open the message in CHAT from Xbox detailing the information on your Ultimate code.
Get help with a digital code or gift card | Xbox Support
If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.
How to earn Microsoft Rewards points - Microsoft Support
Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.
Applies To: Microsoft account dashboard
Request a refund for digital games | Xbox Support
We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.
Xbox subscription cancellations and refunds | Xbox Support
Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.
Learn about Microsoft Rewards - Microsoft Support
Open Rewards dashboard. Find out if Microsoft Rewards is available in your region or language. Note: Buying items from the Microsoft Store on Xbox or searching on Bing.com may not earn points in all countries/regions.
Applies To: Microsoft account dashboard
如何兌換禮品卡和代碼 | Xbox Support
兌換禮品卡與代碼,以購買 Xbox 並擴充您的 Xbox 訂閱。. 代碼的長度為 25 個字元 (包含數字和英文字母),並採用 5x5 格式,即以五個字元為一組,共五組。. 代碼可以是您向 Microsoft 或信任的零售商購買的數位或實體卡片。. 如果您的帳戶有未付餘額,或是付款 ...