A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox ...

How to start a scan for viruses or malware in Microsoft Defender. Applies To. Important: The National Public Data breach exposed personal information, including names, addresses, and social security numbers. Learn how to protect yourself and how Microsoft Defender is helping to prevent fraud.

You'll need to ensure that the password stored in Microsoft Edge matches the password you've set for the website. Go to Settings and more > Settings > Profiles > Passwords . Next to the password you want to change, select More actions , and then select Edit.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.

Manage suggested recipients in Outlook for iOS and Android. Add, find, edit, or delete a contact in Outlook. As you type inside the To, Cc, or Bcc boxes, Outlook suggests recipients. The Auto-Complete List can be turned off.

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

To use Microsoft 365 on your new device, you can activate Microsoft 365 as a 1-month trial of Microsoft 365 Family. You can also buy Microsoft 365 or a non-subscription version of Office, add Microsoft 365 to an existing Microsoft 365 subscription, or enter a product key from a new product key card.