How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

For example, if a renewal charge fails for your Xbox Game Pass Core subscription, you are locked out, and online multiplayer only works in free-to-play games.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

打印恢复代码并将其保存在安全的地方。 出于安全考虑，请勿将代码存储在用于登录帐户的设备上。 如何实现下载我的Microsoft帐户恢复代码？

Note If these solutions don’t resolve your issue, make sure to review the info that’s provided under “Additional support solutions” for the scenario that best fits your situation.

“This one isn’t working. Contact your bank for more info”

Tips: If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one here.

To ensure that pricing for the Xbox Game Pass subscription service reflects the local market economies, Xbox Game Pass subscription cards are only redeemable in the country or region purchased and cannot be redeemed in any other country or region.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.